At Anupam Products, we aim to ensure a smooth and convenient shopping experience. We understand that sometimes, orders may need to be canceled or changed. This Cancellation Policy outlines how you can cancel your order and any conditions associated with cancellations.
1. How to Cancel an Order
If you wish to cancel an order, please contact us immediately at info@anupamsoap.com or call us at +91 9414611594. Orders can only be canceled if they have not been dispatched.
2. Cancellation Window
You can cancel your order within 24 hours of placing it or before the order is shipped.
Once the order has been shipped, we are unable to process cancellations, and you will need to follow the Refund and Return Policy for returning the product.
3. Refunds for Canceled Orders
For canceled orders:
If the cancellation request is made before the order is shipped, we will issue a full refund within 5-7 business days to your original payment method.
If the order has already been shipped, you will need to return the product for a refund, as outlined in our Refund and Return Policy.
4. Modifying an Order
If you need to make changes to your order (such as updating the shipping address or adding/removing items), please contact us within 24 hours of placing the order. Changes can only be made if the order has not been dispatched.
5. Contact Us
If you have any questions or need assistance with cancellations, please contact us at:
