Refund and Returns Policy

Refund and Return Policy

Last Updated: October 4, 2024

At Anupam Products, we stand by the quality of our products and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return process.

1. Return Policy

You can return any product within 7 days of receiving your order. Even if you’ve tried the product and it doesn’t meet your expectations, you can return the opened pack—no questions asked!

2. How to Initiate a Return

To initiate a return:

• Contact us at info@anupamsoap.com within 7 days of receiving your product.
• Provide your order number and a brief description of the reason for the return.
• We will guide you through the return process.

3. Refunds

Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be credited to your original method of payment.

4. Conditions for Returns

• Products must be returned within 7 days from the date of delivery.
• Opened packs are accepted for returns.
• The product should not be used excessively, and it should be in its original packaging where applicable.

5. Return Shipping

• We will provide instructions on how to return the product.
• Customers may be responsible for return shipping costs, unless the product is damaged or incorrect.

6. Exceptions

• Products that are damaged due to misuse or mishandling are not eligible for returns.
• Any item returned after the 7-day return window will not be accepted.

7. Contact Us

If you have any questions about our Refund and Return Policy or need assistance with your return, please contact us at:

Email: info@anupamsoap.com
Phone: +91 9414611594