At Anupam Products, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.
1. Shipping Locations
We currently ship across India. If you are located outside of India and wish to place an order, please contact us at info@anupamsoap.com to explore possible arrangements.
2. Shipping Time
We strive to process and ship all orders within 2-3 business days after the order is placed. Delivery times may vary depending on your location:
Local Orders: 3-5 business days
National Orders: 5-7 business days
Please note that shipping times may be affected by holidays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges will be calculated at checkout and will depend on the shipping destination and weight of the order. You will see the total shipping cost before completing your purchase.
4. Order Tracking
Once your order has been shipped, we will send you an email with the tracking information. You can use the tracking number to check the delivery status of your order.
5. Delayed or Lost Orders
If your order is delayed or you do not receive it within the estimated delivery time, please contact us at info@anupamsoap.com with your order details. We will work with the courier service to resolve the issue and ensure your product reaches you.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us immediately with photos of the product and packaging at info@anupamsoap.com. We will arrange for a replacement or a refund based on your preference.
7. Changes to Shipping Address
If you need to update your shipping address after placing an order, please contact us as soon as possible. Changes to the shipping address can only be made before the order has been dispatched.
8. Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us:
